Terms and Conditions
One month’s written notice to firstname.lastname@example.org is required to cancel your child’s place in Olivers Lodge.
Olivers Lodge has the right to terminate your child’s place by providing a minimum of seven days written notice.
In the event of verbal or physical abuse to any member of our staff we reserve the right to terminate the contract between you and ourselves with immediate effect by providing email notice of such termination.
Payments for regular bookings need to be made by standing order between the 1st and 5th of every month.
Places booked from the start of the academic year will be charged from the start of term; irrespective of whether your child starts later in the month of September.
Same day ad-hoc bookings need to be made before 1400.
A late fee of £10.00 will be charged for late payments; those going over seven days will incur a further £10.00 every week.
Payments for adhoc bookings need to be made at the time of booking.
Payments for the holiday schemes need to be made at the time of booking.
There are no refunds for cancelled / non-attended sessions.
There are no refunds for cancelled / non-attended sessions if your child is poorly.
There are no refunds if your child is booked on a regular basis and attends a residential trip with school.
There are no refunds if the school closes and as a result we cannot open (eg: snow days, other adverse weather conditions and outbreaks of infectious diseases).
Overpayment via vouchers will not be refunded.
There are no refunds for a booked holiday scheme.
Prices will be reviewed and increased at the start of every school year.
There will be a consumable charge made at all our Early Years settings; this will be a flat rate of £10.00 per week for those accessing 15 hours funding and £20.00 a week for those accessing 30 hours funding.
Failure to pay the fees on time will result in your place/s being withdrawn.
Failure to pay the fees on time will put a stop to adhoc bookings.
If you are up to 15 minutes late collecting your child/ren, there will be a £5.00 late payment fee, thereafter the fee increases be an additional £5.00 per five minutes.
Inset days are charged for as they change around (we will swap your session to a more suitable time dependent on availability).
Bank Holidays are charged for as they change around (we will swap your session to a more suitable time dependent on availability).
Olivers Lodge is not responsible for any of the child’s personal possessions or valuables while they attend the club.
It is your responsibility to keep us updated with any changes to the information supplied above.
You need to call 01799 540709 if your child is not going to attended a session.
Nursery / preschool only - age related fees will be revised at the start of each term.
In the event your child cannot attend as their COVID bubble has been closed at school; we are still operational and therefore you will still be charged.
In the event Olivers Lodge have to close a COVID bubble, you will be entitled to a refund as we cannot provide the service.